How does a brand like Virgin continue to WOW the user?
By giving the user what they want, when they want it…usually before any of their competitors
VirginAmerica announces wi-fi capabilities on their planes and they change the game. There are several competitors doing it but it just feels better coming from Virgin.
So, here I am writing this post from 30k in the air on a NYC to SF flight with wi-fi capabilities and there is no going back. I hopped onto facebook, saw Peter Ha from CrunchGear was doing a live vid from his VirginAmerica flight, hopped on UStream and watched some of it….that is, after walking the aisles to see if we were on the same plane. Check out the footage here: USTREAM FOOTAGE
Then I meet the passenger next to me, none other then one Benny Fischer from LimeLight and he explained this new CBS Sports NCAA app he helped support with LimeLight where any iPhone user can download the app and pay $5 per game to watch it live from your phone.
The technology is amazing but what blew me away is is not only explaining the app, he is showing it to me via wi-fi. We’re 30k in the air watching live streaming NCAA bball games between margaritas!
Here’s the photo of Benny showing off his work:
